We respond personally to every message. No tickets piped to a bot, no canned scripts. Most replies land within one working day.
Already installed Aspier? The full library of guides, troubleshooting and contact form lives inside the app — and our team can see your account context when you write from there, which means we can help you faster.
How: open Aspier → tap the Support tab (bottom right).
Apple processes all subscription payments. To cancel, change plan, or request a refund:
Cancelling before the end of your trial means you won't be charged. Apple's refund request page handles refunds directly.
Tap I have an access code on the Get Access screen during signup, paste the code, and you're in. Each code is single-use.
Open the iPhone Settings app → Privacy & Security → Health → Aspier, and confirm every data type is enabled. Then open Aspier and pull-to-refresh on the Home screen. If it's still not landing, email us with your iOS version and we'll dig in.
Both are one-tap inside the app: open Profile → Account & data. Export gives you a JSON file of everything; Delete permanently wipes your data within 14 days. Full details in our privacy policy.
Aspier is built in the United Kingdom. We aim to respond within one working day, Monday–Friday. Outside those hours we'll still see your message — we just might not reply until the next morning.